THE PLOUGH ACADEMY

Pop Quiz #32

After listening to the FINAL module and learning about what "High Quality Service" means, please respond to these few questions about AUTHENTICITY:

Finish this sentence: "Being authentic means ...................." Give 3 examples of "authentic" service? What experience should you give your guests? Who is that "special someone" you are serving "emotionally"? Who needs to be held accountable? How can we help you create a culture of authenticity? Your name Submit